Shipping Policy

1. General Provisions
All shipments from The Furry Company (“the Store”) are subject to the terms outlined below. By placing an order, the customer (“the Customer”) agrees to be bound by these provisions.

2. Shipping Methods and Charges
The Store uses trusted carriers to deliver orders. Shipping costs are calculated at checkout and are non-refundable once paid, regardless of the outcome of the order. The Customer is responsible for selecting a shipping method that best fits their needs.

3. Delivery Timeframes
Delivery timeframes provided at checkout are estimates only and are not guaranteed. The Store is not liable for delays caused by unforeseen circumstances, such as natural events, carrier delays, or other factors outside our control. The Customer accepts all risks associated with the delivery process.

4. Risk of Loss
Once the order has been transferred to the carrier, the risk of loss or damage passes to the Customer. The Store is not responsible for lost, stolen, or damaged items during transit. Any claims for such issues must be made directly with the carrier.

5. Address Accuracy
The Customer is responsible for providing accurate and complete shipping information at checkout. The Store is not liable for delays, non-delivery, or additional costs caused by incorrect or incomplete addresses. Customers are advised to review their shipping details carefully before placing an order.

6. Return and Refund Policy
All sales are final unless otherwise specified in the Store’s Return Policy. Customers who qualify for a return are responsible for all return shipping costs unless stated otherwise. Please review our Return Policy for full details.

7. Indemnification
The Customer agrees to indemnify and hold harmless The Furry Company, its owners, employees, and affiliates from any claims, damages, or losses resulting from the Customer’s order, shipping method, or failure to comply with this Shipping Policy.

8. Amendments
The Store reserves the right to update or amend this Shipping Policy at any time without prior notice. Continued use of the Store implies acceptance of any such changes.

9. Governing Law
This Shipping Policy shall be governed by and interpreted in accordance with applicable national laws, without regard to conflict of law principles.

By completing a purchase from The Furry Company, the Customer acknowledges and accepts this Shipping Policy in full.